Interpersonal Relationships: Professional Communication Skills for Nurses Info
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Read&Download Interpersonal Relationships: Professional Communication Skills for Nurses by Elizabeth C. Arnold,Kathleen Underman Boggs Online
Acclaimed for its strong theoretical framework and consistent
organization, Arnold and Boggs' Interpersonal Relationships:
Professional Communication Skills for Nurses, 6th
Edition, remains the definitive resource in developing
effective communication with clients, families, and colleagues in order
to achieve treatment goals in health care. This two-time AJN Book
of the Year award-winner is thoroughly updated and includes current
references describing how to modify communications strategies for
various populations and situations including children, the elderly, end
of life, health teaching, stress, crisis, and colleagues. Two new
chapters address issues in contemporary health care related to promoting
health safety and supporting continuity of care. Not only does this
book present proven communications strategies and principles in nursing,
psychology, and related theoretical frameworks, but also it challenges
you to apply these strategies and principles to numerous exercises and
practical nursing case studies. Written in terms of the nurse-client
relationship, the cutting-edge communications strategies presented are
key for nursing students and professional nurses.
- Covers all mandated topics for nursing
professionals, from beginning students to staff development in a
variety of settings, including professional collaboration, health team
communication, patient-centered care, safety, and hand-off
- Discusses nursing, behavioral,
developmental, family, and communication theories, providing an
essential foundation and a theoretical perspective of effective
- Offers basic concepts first,
followed by applications with emphasis on assessment, providing a
sound framework as you prepare for nurse-client interactions.
- Experiential exercises offer the opportunity to
practice, observe and critically evaluate your professional
communication skills in a safe learning environment.
- Critical Thinking Exercises promote critical thinking
processes essential for effective communication in nursing practice.
- Includes case examples throughout, creating
empathy for clients' perspectives and needs.
- Offers Ethical Dilemma and Developing an
Evidence-Based Practice boxes in each chapter.
- Describes how best to use the electronic health record
for clear communication with current information on classification
systems, standards of documentation, and telehealth technologies used in
- Acknowledges humor, gender, and
touch as important means of communication in interpersonal
- Increases awareness of the issues
involved in communicating with individuals of various stages of
life, clients with special needs, and colleagues in all areas of health
- Provides learning objectives, chapter
overviews, and a detailed glossary -- all designed to focus your
learning and help you organize key content.
- A timely NEW Communicating for a Safe
Environment chapter provides practice guidelines in line with
The Joint Commission National Patient Safety Goals on improved
communication among caregivers.
Communicating for Continuity of Care chapter defines COC and
describes current challenges, and addresses its relational,
informational, and management dimensions.
- Enhanced discussion on spirituality and end-of-life
needs focuses on trust, empathy, and the nurse-client relationship
-- all central components of holistic nursing identified by The Joint
Commission as priorities for patient care.