Not surprisingly, the companies and leaders that are successful
globalizers engage in similar practices - key practices that other
companies regardless of size can emulate. In my two decades of operating
and consulting to over 200 major corporations on outsourcing and
globalization, I've seen similar trends and patterns among firms
that have succeeded in services globalization and have come to recognize
that there are seven best practices. This book is about sharing those
practices, these seven secrets. The seven secrets also includes sage
advice and wisdom from executives at organizations that are successful
globalizers, including Applied Materials, Lenovo, Cisco, Fedex, Virgin
and Plantronics. The end result is a book designed for executives at
organizations positioned at all levels of global maturity.